Customer Success Story

Kleinfelder

Kleinfelder

Kleinfelder is one of the world’s leading engineering, science and architectural consulting firms with nearly 2,000 employees. Consistently ranked as an industry leader, Kleinfelder has a well-earned reputation for innovative solutions that meet our world's complex infrastructure and natural resource challenges.

Quick Summary

Challenge:

  • Costly proprietary GPS equipment in challenging terrain
  • Post-field work data processing and manual review
  • Manual work recording site observations/ measurements at thousands of positions

Solution

  • TerraGo Edge on iPad
  • Flexible, Open GPS Solution
  • Custom Forms for each project

Results

  • Cost savings of 70% over traditional GPS gear
  • Improved productivity and reduced operational costs
  • Real-time customer data access

The Challenge

When Kleinfelder engineers and scientists traveled to remote sites, they typically brought binders of forms and paper maps, GPS handhelds and base stations to capture the required GPS-tagged position reports and data. It was cumbersome to carry everything in challenging terrain and required a great deal of manual work to record site observations and measurements at thousands of positions, only needing to later re-enter data and write up customer reports. When teams encountered bad weather, it was even more frustrating dealing with wet maps and forms. With the Trimble handhelds, employees typically needed to return to the hotel and manually transfer data from handhelds to laptop computers. Then they would get on the WiFi to upload files for next-day post-processing and further preparation of files and field reports by support staff.

Kleinfelder is known for its innovative culture so it’s no surprise that a team based in Cranberry Township, PA decided to evaluate the possibility of utilizing a mobile app and cloud-based solution to overcome some of the challenges and inefficiencies with the traditional GPS gear, paper maps and forms. The overwhelming success of the evaluation did come as a surprise to many that were accustomed to the tried and true GPS systems that had been used for so long.

“The relative cost savings over traditional GPS gear were 70%, from over $10,000 to around $3,000; but the biggest savings was in productivity, especially the time spent processing and entering data. With the exact same project two years ago, we had to manually upload and post-field process data. TerraGo Edge easily saved us four hours per day that we previously had to spend processing data.” -Michael Archer, Project Manager at Kleinfelder

The Solution

The Kleinfelder team researched mobile surveying products and selected TerraGo Edge for the field trial. They utilized TerraGo Edge on iPads to capture data for a seismic field study and the initial results were promising to say the least. According to Michael Archer, Project Manager at Kleinfelder, “The relative cost savings over traditional GPS gear were 70%, from over $10,000 to around $3,000; but the biggest savings was in productivity, especially the time spent processing and entering data. With the exact same project two years ago, we had to manually upload and post-field process data. TerraGo Edge easily saved us four hours per day that we previously had to spend processing data.”

Because Kleinfelder works on numerous complex projects that have unique accuracy and data requirements, one of the key benefits was that TerraGo Edge was an open GPS solution. Open GPS meant the app could be paired via Bluetooth with any number of GPS receivers that supplied the requisite level of accuracy, from 1 meter to sub-meter to centimeter, and supports all the leading manufacturers, such as Trimble or EOS. Also, because different customer projects had unique regulatory and data collection requirements, Kleinfelder needed the ability to customize survey forms for each project. Again, the TerraGo Edge solution enabled them to create forms specifically tailored to each project or study. From the US Army Corps of Engineers Wetland Regulatory Assistance Program (WRAP) standards to customer-defined data forms, Kleinfelder could provide field teams with the right forms, maps and required GPS accuracy, all from the users’ iPads.

“The biggest thing for our customers is we can simply give our customers access to the TerraGo Edge portal. That means real savings in time and effort for our team because we don’t have to process and deliver data. For our customers, it means they can login and look at their data without waiting on reports or making requests.” - Michael Archer, Project Manager at Kleinfelder”

The Results

Beyond the improved efficiency and lower cost of operations, Kleinfelder also sees great promise for improving customer access to data. “The biggest thing for our customers is we can simply give our customers access to the TerraGo Edge portal,” said Michael Archer, Project Manager at Kleinfelder. “That means real savings in time and effort for our team because we don’t have to process and deliver data. For our customers, it means they can login and look at their data without waiting on reports or making requests.”

While many of the Kleinfelder personnel had never used an iPad, the intuitive app meant they were productive immediately and after just one week were doing work faster than ever before. Users enjoyed having everything, apps, maps and forms, on one device, compared to last year when they lugged multiple devices and volumes of paper from site to site. Today, the field crews are 100% on board with the new approach and new technology.

With the switch to TerraGo Edge, Kleinfelder was able to improve productivity, lower costs and provide real-time data access for customers, transforming the delivery of client services with the innovative application of the latest mobile and cloud technology.

Kleinfelder is one of the world’s leading engineering, science and architectural consulting firms with nearly 2,000 employees. Consistently ranked as an industry leader, Kleinfelder has a well-earned reputation for innovative solutions that meet our world's complex infrastructure and natural resource challenges.

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