Beyond the improved efficiency and lower cost of operations, Kleinfelder also sees great promise for improving customer access to data. “The biggest thing for our customers is we can simply give our customers access to the TerraGo Edge portal,” said Michael Archer, Project Manager at Kleinfelder. “That means real savings in time and effort for our team because we don’t have to process and deliver data. For our customers, it means they can login and look at their data without waiting on reports or making requests.”
While many of the Kleinfelder personnel had never used an iPad, the intuitive app meant they were productive immediately and after just one week were doing work faster than ever before. Users enjoyed having everything, apps, maps and forms, on one device, compared to last year when they lugged multiple devices and volumes of paper from site to site. Today, the field crews are 100% on board with the new approach and new technology.
With the switch to TerraGo Edge, Kleinfelder was able to improve productivity, lower costs and provide real-time data access for customers, transforming the delivery of client services with the innovative application of the latest mobile and cloud technology.